How to Order

Placing an order on Get Gym Gear is fast, secure, and straightforward. Follow the steps below to shop with confidence.


Website Currency

All prices are displayed and processed in United States Dollar (USD). If your local currency is different, your bank or payment provider will convert the total amount based on their exchange rate and may apply conversion fees.


Step-by-Step Ordering Guide

  1. Create an Account
    Click on the “Register” menu and fill in your complete information to create an account. Registration allows you to track your orders and save your shipping details for future purchases.

  2. Browse & Add to Cart
    Explore our range of premium gym equipment. When you find a product you love, click “Add to Cart.”

  3. Review Your Cart
    Click on “My Cart” in the top right corner of our website to view and adjust your order.

  4. Enter Shipping Information
    Fill out your complete shipping address, including postal code and contact number, to ensure accurate delivery.

  5. Select Shipping Method
    Choose from available shipping options based on your location.

  6. Choose Your Payment Method
    We securely accept the following:

    • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover via Stripe.

    • PayPal: Pay quickly and securely using your PayPal account.

    All payment transactions are encrypted and secure.

  7. Leave a Note (Optional)
    If you have special instructions regarding your order, you can include them in the comments box during checkout.

  8. Review & Place Order
    Double-check your item list, quantity, shipping address, and selected payment method. When everything is correct, click “Place Order” to finalize your purchase.


Order Confirmation & Delivery Tracking

  • Instant Confirmation
    After your order is placed, you will receive an order confirmation email with your order number and summary.

  • Shipping Notification
    Once your order is dispatched from our warehouse in Jakarta, Indonesia, you’ll receive a shipping confirmation email with a tracking number to follow your shipment via our tracking page or the courier’s website.

  • Delivery Times
    For estimated delivery durations to your country, please refer to our Delivery Information page. International shipping timelines vary based on destination and shipping method selected.


Need Help With Your Order?

If you need help before, during, or after placing your order, we’re here to assist.

  • Email Support: sales@getgymgear.com

  • Phone: +62-822-2432-0452

  • Support Hours: Monday – Sunday, 09:00 – 17:00 (GMT +7)


Business Information

Business Name: GetGymGear
Business Type: Sole Proprietorship
Established: 2024
Location: Jl. Hayam Wuruk, Ruko Glodok Jaya No.2 RT.1/RW.6, Mangga Besar, Taman Sari, DKI Jakarta 11180, Indonesia
Phone: +62-822-2432-0452
Email: sales@getgymgear.com
Store Hours: Monday – Sunday, 09:00 – 17:00 (GMT +7)