We are a proudly Indonesian-owned business, operating from our central warehouse in Jakarta:

GetGymGear
Jl. Hayam Wuruk, Ruko Glodok Jaya No.2, RT.1/RW.6, Mangga Besar, Kec. Taman Sari, Jakarta Barat, DKI Jakarta 11180, Indonesia.

Currently, we strictly ship to customers in the following regions:

• United States

• Indonesia (Domestic)

We do not ship to other international destinations at this time.

For more info, visit our Delivery Information page.

We currently accept payments exclusively through PayPal

You can complete your purchase securely using your PayPal account, which supports payment via:

• PayPal Balance

• Connected Bank Account.

• Major Credit/Debit Cards (Visa, Mastercard, American Express, Discover).

All prices on GetGymGear.com are shown in USD (United States Dollar). If you're outside the US, your bank or payment provider will handle the currency conversion at the current exchange rate.

Yes, if you’re ordering from outside Indonesia, your country may charge customs duties, import taxes, or handling fees. These are not included in your order total and are your responsibility.
Read more in our Delivery Information.

Yes. We accept returns within 30 calendar days of purchase if the item is in unused condition and includes all original packaging.
Please read our Return & Refund Policy for detailed instructions.

Yes. All products are covered by a manufacturer’s warranty, which varies by brand and model. For assistance, contact our support team or refer to the warranty section in the product manual.

Contact Get Gym Gear customer support team for inquiries about sales, shipping, or premium home gym installation.

You can reach us via:

• Email: sales@getgymgear.com & support@getgymgear.com

• Phone/WhatsApp: +62-822-2432-0452
  Customer support is available Monday – Sunday, 09:00 – 17:00 (GMT +7).