Payment Methods

At Get Gym Gear, we prioritize a smooth, secure, and convenient checkout experience for all our customers. We partner with globally trusted payment platforms to ensure your transaction is safe and transparent.

Accepted Payment Methods

We currently accept payments exclusively through PayPal, the world’s most trusted online payment solution.

PayPal You can complete your purchase securely using your PayPal account. This allows you to pay using your:

  • PayPal Balance.

  • Connected Bank Account.

  • Major Credit/Debit Cards (Visa, Mastercard, American Express, Discover) linked to your PayPal wallet.

Accepted Currency

All prices displayed on our website are in United States Dollar (USD). If your local currency differs, PayPal or your bank will convert the total amount into your currency based on their current exchange rate. Please be aware that any currency conversion fees are charged by your provider, not by Get Gym Gear.

Secure and Encrypted Transactions

Your security is our top priority.

  • All payments made on getgymgear.com are redirected to PayPal’s secure encrypted servers. We do not process or store your financial details on our website.
  • We use industry-standard Secure Socket Layer (SSL) technology to safeguard your personal data during the checkout process.

Payment Confirmation and Receipts

Once your payment is successfully completed, you will receive an order confirmation email with full details of your transaction and purchase summary. Please retain this email as your official receipt. If you do not receive a confirmation email within a few minutes of checkout, please check your spam folder or contact our support team.

Refunds and Failed Transactions

  • Refunds
    For full information about refund eligibility, processing time, and instructions, please visit our Return & Refund Policy page. All refunds will be issued back to your original PayPal account.

  • Failed Payments
    If a payment fails, please check your PayPal account status or ensure your funding source (card/bank) has sufficient funds.

Need Help With Payment?

If you encounter any issues during checkout or have questions about our payment process, please contact our customer support team at:
Email: sales@getgymgear.com & support@getgymgear.com
Phone: +62-822-2432-0452
Our support hours are: Monday – Sunday, 09:00 – 17:00 (GMT +7)

Business Information

Business Name: Get Gym Gear
Business Type: Sole Proprietorship
Established: 2024
Location: Jl. Hayam Wuruk, Ruko Glodok Jaya No.2, RT.1/RW.6, Mangga Besar, Kec. Taman Sari, Jakarta Barat, DKI Jakarta 11180, Indonesia
Phone: +62-822-2432-0452
Email: sales@getgymgear.com & support@getgymgear.com
Store Hours: Monday – Sunday, 09:00 – 17:00 (GMT +7)